![]() ![]() When the Duo Push notification shows up on your screen, tap where indicated to view the available actions: Approve or Deny. You'll get a login request sent right to your phone. Installing Duo Mobile on Android Duo Pushĭuo Push is the easiest and quickest way of authenticating. When your screen is unlocked, long-press or swipe down on the Duo Mobile banner notification received to reveal the authentication actions. On devices that do not feature 3D Touch, swipe left on the lock screen Duo Mobile notification to reveal additional actions. On Apple devices that support 3D Touch, performing a firm long-press on the Duo Mobile notification from the lock screen reveals the "Approve" or "Deny" actions. You can respond to Duo Push requests from the iOS lock screen or banner notification. You’ll be given the ability to report it as fraudulent, or you can tap It was a mistake to deny the request without reporting it. If you get a login request that you weren't expecting, press Deny to reject the request. You'll get a login request sent to your phone - just press Approve to authenticate. Connect to your SF Opera desktop computer through Remote Desktop.ĭuo Push is the easiest and quickest way of authenticating. ![]() ![]() Approve your connection via the Duo prompt on the Duo Security app on your phone (this is called Multi-Factor Authentication).Click on the Remote Desktop shortcut on your home computer and enter your SF Opera network credentials.The HelpDesk will send the pre-configured Remote Access shortcut to you as an email attachment save it to the desktop of your home computer.Install Remote Desktop on your Windows home computer.Close the window by clicking X in the upper right-hand corner.Under Sleep, use the dropdown menu to select Never.Search Windows (“Type here to search”) for Power & Sleep Settings, click Open.Configure your SF Opera computer not to go to sleep.Please refer to the step-by-step Duo Installation Instructions shown below for Apple and Android devices.Please note : These links are only active for 24 hours, so don’t email the HelpDesk unless you’re sure you have time to complete the process in that time frame.Complete the Outlook template (sent upon request for Remote Access/DUO) with your phone and computer information and send to Once the HelpDesk receives this information, you will receive a text from Duo Security with two links:.Copying the Remote Desktop shortcut supplied by the HelpDesk onto your home computer’s desktop.Configuring your computer not to go to sleep.Installing and verifying the Duo Security app on your smartphone.The required steps to enable DUO/Remote Desktop Protocol are: ![]()
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